Terms of Service

Fleet-Dex provides software tools designed to help businesses and fleet operators organize and manage vehicle information, maintenance records, mileage, expenses, documents, reminders, fleet activity, and related operational information.

Fleet-Dex is a software platform only. Fleet-Dex does not operate, maintain, inspect, repair, insure, register, or certify your vehicles.

You must be at least 18 years old and legally capable of entering into a binding contract to use Fleet-Dex.

If you use Fleet-Dex on behalf of a business, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

In that case, “you” and “your” include both you and the entity you represent.

Certain Fleet-Dex features require an account.

You agree to:

You may not share credentials in a manner that circumvents user limits or subscription restrictions.

Fleet-Dex may require account verification or additional security measures where appropriate.

Fleet-Dex may allow account holders to create or participate in workspaces, organizations, or fleet environments.

Workspace owners or administrators may be able to:

Workspace administrators are responsible for determining which users should have access to their workspace and for managing those permissions appropriately.

If you are invited into a Fleet-Dex workspace, the workspace owner or administrator may have access to information you enter into that workspace.

You retain ownership of information and content that you upload, enter, submit, or store through Fleet-Dex, including:

You grant Fleet-Dex a limited, non-exclusive license to host, store, process, reproduce, transmit, display, back up, and otherwise use your content solely as reasonably necessary to provide, secure, maintain, and improve the Service.

You represent that you have the necessary rights and permissions to submit and use the information you place into Fleet-Dex.

Fleet-Dex customers may enter information concerning employees, drivers, contractors, or other personnel.

You are solely responsible for:

Fleet-Dex does not independently verify your legal authority to collect or process information concerning individuals associated with your fleet.

You may use Fleet-Dex only for lawful purposes and in accordance with these Terms.

You may not:

Fleet-Dex may investigate suspected misuse and may suspend or terminate accounts where appropriate.

Fleet-Dex may offer free and paid subscription plans.

Features, usage limits, vehicle limits, storage limits, pricing, and other plan terms may vary.

The specific terms of your subscription will be presented during the applicable purchase or signup process.

Unless otherwise stated, paid subscriptions may renew automatically at the end of each billing period until canceled.

If you purchase a paid Fleet-Dex plan, you agree to provide valid billing information and authorize Fleet-Dex or its payment processor to charge applicable fees.

You are responsible for:

Fleet-Dex may use a third-party payment processor.

Fleet-Dex may not directly store your complete payment-card information.

Subscriptions may automatically renew unless canceled before the next billing cycle.

You may cancel a subscription using available account controls or by contacting Fleet-Dex.

Cancellation generally takes effect at the end of the current paid billing period unless otherwise stated.

Deleting your application data or ceasing use of Fleet-Dex does not necessarily cancel an active paid subscription.

Except where required by law or expressly stated otherwise, subscription fees are non-refundable once charged.

Fleet-Dex may issue refunds or credits at its discretion.

Any refund policy published during checkout or on the pricing page will form part of these Terms.

Fleet-Dex may offer free trials, introductory pricing, credits, discounts, or promotional access.

Such offers may be subject to additional conditions and may be modified or discontinued.

At the conclusion of a trial, your account may automatically convert to a paid subscription where clearly disclosed during signup.

Fleet-Dex may modify:

Where required by law, reasonable notice will be provided before material pricing changes affecting an existing paid subscription take effect.

Fleet-Dex helps organize information supplied by users and may generate reminders, calculations, summaries, alerts, and other information based upon the data entered into the platform.

You acknowledge that:

Fleet-Dex does not guarantee that maintenance reminders or vehicle information are complete, accurate, or appropriate for a specific vehicle.

You remain responsible for maintaining and operating your vehicles safely.

Fleet-Dex is not a substitute for:

You should consult qualified professionals regarding vehicle safety, repairs, maintenance, inspections, or mechanical concerns.

Fleet-Dex may help organize costs, documents, records, reports, and operational information.

However, Fleet-Dex does not provide legal, financial, accounting, insurance, tax, regulatory, or compliance advice.

You are responsible for ensuring compliance with laws and regulations applicable to your business and vehicles.

Fleet-Dex may calculate:

These calculations depend on data supplied by users.

Fleet-Dex does not guarantee the accuracy, completeness, or suitability of any calculation for accounting, tax, compliance, or business-decision purposes.

Fleet-Dex may allow you to upload and store documents and records.

You are responsible for maintaining any copies required for:

Fleet-Dex should not be treated as your sole legally required record-retention system unless specifically agreed in writing.

Fleet-Dex may provide export functionality for certain data.

You are responsible for exporting and retaining copies of information that you consider critical.

Although Fleet-Dex may maintain backups, no backup system is guaranteed to prevent all data loss.

Fleet-Dex and its licensors own all rights in and to the Service, including:

Except for the limited right to use the Service under these Terms, no intellectual-property rights are transferred to you.

If you provide suggestions, ideas, comments, feature requests, or other feedback concerning Fleet-Dex, you grant Fleet-Dex the right to use that feedback without restriction or compensation.

Fleet-Dex may integrate with third-party services such as:

Third-party services may be governed by separate terms and privacy policies.

Fleet-Dex is not responsible for the availability, accuracy, security, or performance of third-party services outside Fleet-Dex's control.

Fleet-Dex seeks to maintain reliable service but does not guarantee uninterrupted availability.

The Service may be unavailable due to:

Fleet-Dex may modify or discontinue features as the platform evolves.

Fleet-Dex may temporarily suspend access where reasonably necessary because of:

Where practical, Fleet-Dex will attempt to provide notice.

You may stop using Fleet-Dex at any time.

Fleet-Dex may terminate or restrict your access if you materially violate these Terms or use the Service in a manner that creates legal, security, operational, or financial risk.

Upon termination, your right to use the Service ends.

Certain provisions of these Terms survive termination, including provisions relating to ownership, disclaimers, liability, indemnification, and dispute resolution.

Users may request account deletion subject to:

Deleted data may remain temporarily in backups until those backups are rotated or deleted.

Further information is available in the Fleet-Dex Privacy Policy.

Use of Fleet-Dex is also governed by the Fleet-Dex Privacy Policy.

By using the Service, you acknowledge the data practices described in that policy.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEET-DEX IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

FLEET-DEX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

Fleet-Dex does not warrant that the Service will be uninterrupted, error-free, completely secure, or suitable for every business purpose.

Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEET-DEX AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

THIS INCLUDES, WITHOUT LIMITATION:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEET-DEX'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF:

(A) THE AMOUNT YOU PAID FLEET-DEX DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR

(B) $100.

Some jurisdictions may not permit certain limitations of liability.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Fleet-Dex and its owners, officers, employees, affiliates, contractors, and service providers from claims, losses, damages, liabilities, and expenses arising from:

Fleet-Dex reserves the right to control the defense of claims subject to indemnification.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Unless otherwise required by applicable law, disputes that are not subject to arbitration will be brought in the state or federal courts located in Riverside County, California, and each party consents to the jurisdiction of those courts.

Before filing a lawsuit or initiating arbitration, you and Fleet-Dex agree to attempt to resolve disputes informally.

A party must provide written notice describing:

The parties will attempt in good faith to resolve the dispute for at least 30 days.

PLEASE READ THIS SECTION CAREFULLY.

Except for disputes that qualify for small claims court or claims concerning intellectual-property rights, you and Fleet-Dex agree that disputes arising from or relating to the Service or these Terms will be resolved through binding individual arbitration.

Arbitration will be conducted by a recognized arbitration provider under applicable consumer or commercial arbitration rules, as appropriate.

Arbitration will take place on an individual basis.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND FLEET-DEX AGREE THAT CLAIMS MAY ONLY BE BROUGHT IN AN INDIVIDUAL CAPACITY.

Neither party may participate as a plaintiff or class member in a class, consolidated, representative, or collective action concerning disputes covered by the arbitration agreement.

Either party may bring an eligible individual claim in small claims court instead of arbitration.

You may opt out of the arbitration provisions by sending written notice to Fleet-Dex within 30 days after first accepting these Terms.

Your notice must include:

Opting out of arbitration does not affect the remaining provisions of these Terms.

Fleet-Dex will not be liable for delay or failure caused by events outside its reasonable control, including:

Fleet-Dex may update these Terms from time to time.

If material changes are made, Fleet-Dex may provide notice through:

Continued use of Fleet-Dex after revised Terms become effective constitutes acceptance of those revised Terms where permitted by law.

You may not assign your rights or obligations under these Terms without Fleet-Dex's written consent.

Fleet-Dex may assign these Terms in connection with a merger, acquisition, corporate restructuring, asset sale, or similar business transaction.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

The unenforceable provision will be interpreted as closely as possible to its intended purpose where permitted by law.

Failure by Fleet-Dex to enforce a provision of these Terms does not waive Fleet-Dex's right to enforce that provision later.

These Terms, together with the Fleet-Dex Privacy Policy and any applicable subscription or order terms, constitute the entire agreement between you and Fleet-Dex concerning the Service.

You agree that notices, agreements, disclosures, and other communications may be provided electronically.

Electronic communications satisfy any legal requirement that communications be in writing where permitted by law.

Questions about these Terms may be sent to Fleet-Dex through the contact information provided on the Fleet-Dex website.

Fleet-Dex

Website: Fleet-Dex.com

Email: support@fleet-dex.com or your designated legal/contact email